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Mark Ritson14 min read

Bud Light’s ad backlash shows the complexity of mass marketing

An endorsement by trans TikTok star Dylan Mulvaney promoted the beer’s inclusivity, but ...
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Mark Ritson6 min read

Brands’ biggest AI opportunity is in making customers believe the bullshit

Artificial intelligence is mostly a distraction from marketing fundamentals – unless you ...
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Mark Ritson6 min read

Only bad marketers think more messages mean more effectiveness

You might increase total message recall by adding more of them, but you’ll lose ...
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Mark Ritson9 min read

Even if Unilever placates its investors, it still has Ben & Jerry’s to deal with

With CEO Alan Jope set to leave, Unilever faces battles not only with investors aiming to ...
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Mark Ritson5 min read

In the battle between salience and differentiation, Bothism wins

Marketers debate over salience and differentiation like they are mutually exclusive, when ...
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Mark Ritson8 min read

P&O is the rare reputation crisis that really does matter

The damage P&O Cruises has suffered from P&O Ferries’ mistakes cuts to the core ...
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Mark Ritson10 min read

Good purpose, bad purpose: Marketers shouldn’t oversimplify the arguments

Brand purpose campaigns underperform ‘traditional’ marketing on average, but for the ...
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Mark Ritson9 min read

Tiffany’s brand needs an update – in fashion, that means alienating loyal customers

The new ‘Not your mother’s Tiffany’ campaign has angered the brand’s older customers, but ...
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Mark Ritson9 min read

Boots’ brand refresh shows big brands need targeting as well as mass marketing

Boots is trying to reach almost all UK consumers with its new ads, but is pairing them ...
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